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How to check a ‘Track and Trace’ communication is genuine.

As we said in our previous post we are unfortunately seeing an increasing number of criminals exploiting the current situation. We knew it wouldn’t take long for the criminals to start exploiting the UK Track and Trace System.

This is likely to be a real problem as we know the track and trace app notifications have already been spoofed by criminals. This advice from Which seems to cover the main points.

https://www.which.co.uk/news/2020/06/nhs-covid-19-contact-tracing-message-how-can-i-tell-if-its-real-or-a-scam/

Common features of the scams

Gaining Trust

Criminals will try to gain the trust of the victim and will often pretend to be someone they are not, particularly impersonating people from trusted organisations such as the police, banks, charities, utility companies or government departments.

In order to gain trust personal details relating to individuals can be valuable to criminals and it is important to consider how you are going to protect such information.

Be careful what information you share online and never share more than you need to

Creating Urgency

Criminals will try to rush, panic or persuade you. They love to create a sense of urgency – offers that might disappear after a short time period, urgent action to protect your account.

How we can support you

It can perhaps seem daunting to think of all of the things you need to cover in identifying how you or your organisation might be vulnerable to fraud and cybercrime and how you can protect it.

Our unique Fraud Management Resource Centre has a wealth or resources, guides and tools available free. For more general coronavirus scam warnings please also see our blog post coronavirus stay safe online

We are also inviting you to ask us a question and we will provide our response and post these online during this crisis. Simply complete the form below to submit your question.

What next?

It’s important that we keep sharing / highlighting important information on this topic. We therefore invite you to join us in looking out for and sharing posts using #tell2.

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